Triage Gmail inbox emails and draft replies with OpenAI and Google Sheets

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                  "url": "https://n8n.io/blog/automate-your-data-processing-pipeline-in-9-steps-with-n8n/",
                  "icon": "\u2699\ufe0f",
                  "label": "Automate your data processing pipeline in 9 steps"
                },
                {
                  "url": "https://n8n.io/blog/how-to-get-started-with-crm-automation-and-no-code-workflow-ideas/",
                  "icon": "\ud83d\udc65",
                  "label": "How to get started with CRM automation (with 3 no-code workflow ideas"
                },
                {
                  "url": "https://n8n.io/blog/5-tasks-you-can-automate-with-notion-api/",
                  "icon": "\u26a1\ufe0f",
                  "label": "5 tasks you can automate with the new Notion API "
                },
                {
                  "url": "https://n8n.io/blog/automate-google-apps-for-productivity/",
                  "icon": "\ud83d\udca1",
                  "label": "15 Google apps you can combine and automate to increase productivity"
                },
                {
                  "url": "https://n8n.io/blog/automation-for-maintainers-of-open-source-projects/",
                  "icon": "\ud83c\udff7\ufe0f",
                  "label": "How to automatically manage contributions to open-source projects"
                },
                {
                  "url": "https://n8n.io/blog/how-uproc-scraped-a-multi-page-website-with-a-low-code-workflow/",
                  "icon": " \ud83d\udd78\ufe0f",
                  "label": "How uProc scraped a multi-page website with a low-code workflow"
                },
                {
                  "url": "https://n8n.io/blog/5-workflow-automations-for-mattermost-that-we-love-at-n8n/",
                  "icon": "\ud83e\udd16",
                  "label": "5 workflow automations for Mattermost that we love at n8n"
                },
                {
                  "url": "https://n8n.io/blog/why-this-product-manager-loves-workflow-automation-with-n8n/",
                  "icon": "\ud83e\udde0",
                  "label": "Why this Product Manager loves workflow automation with n8n"
                },
                {
                  "url": "https://n8n.io/blog/sending-automated-congratulations-with-google-sheets-twilio-and-n8n/",
                  "icon": "\ud83d\ude4c",
                  "label": "Sending Automated Congratulations with Google Sheets, Twilio, and n8n "
                },
                {
                  "url": "https://n8n.io/blog/how-to-set-up-a-ci-cd-pipeline-with-no-code/",
                  "icon": "\ud83c\udfa1",
                  "label": "How to set up a no-code CI/CD pipeline with GitHub and TravisCI"
                },
                {
                  "url": "https://n8n.io/blog/benefits-of-automation-and-n8n-an-interview-with-hubspots-hugh-durkin/",
                  "icon": "\ud83c\udf96",
                  "label": "Benefits of automation and n8n: An interview with HubSpot's Hugh Durkin"
                },
                {
                  "url": "https://n8n.io/blog/aws-workflow-automation/",
                  "label": "7 no-code workflow automations for Amazon Web Services"
                }
              ],
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.if/"
                }
              ]
            },
            "categories": [
              "Core Nodes"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0",
            "subcategories": {
              "Core Nodes": [
                "Flow"
              ]
            }
          }
        },
        "group": "[\"transform\"]",
        "defaults": {
          "name": "If",
          "color": "#408000"
        },
        "iconData": {
          "icon": "map-signs",
          "type": "icon"
        },
        "displayName": "If",
        "typeVersion": 2,
        "nodeCategories": [
          {
            "id": 9,
            "name": "Core Nodes"
          }
        ]
      },
      {
        "id": 356,
        "icon": "file:gmail.svg",
        "name": "n8n-nodes-base.gmail",
        "codex": {
          "data": {
            "alias": [
              "email",
              "human",
              "form",
              "wait",
              "hitl",
              "approval"
            ],
            "resources": {
              "generic": [
                {
                  "url": "https://n8n.io/blog/why-business-process-automation-with-n8n-can-change-your-daily-life/",
                  "icon": "\ud83e\uddec",
                  "label": "Why business process automation with n8n can change your daily life"
                },
                {
                  "url": "https://n8n.io/blog/supercharging-your-conference-registration-process-with-n8n/",
                  "icon": "\ud83c\udfab",
                  "label": "Supercharging your conference registration process with n8n"
                },
                {
                  "url": "https://n8n.io/blog/no-code-ecommerce-workflow-automations/",
                  "icon": "store",
                  "label": "6 e-commerce workflows to power up your Shopify s"
                },
                {
                  "url": "https://n8n.io/blog/how-to-get-started-with-crm-automation-and-no-code-workflow-ideas/",
                  "icon": "\ud83d\udc65",
                  "label": "How to get started with CRM automation (with 3 no-code workflow ideas"
                },
                {
                  "url": "https://n8n.io/blog/automate-google-apps-for-productivity/",
                  "icon": "\ud83d\udca1",
                  "label": "15 Google apps you can combine and automate to increase productivity"
                },
                {
                  "url": "https://n8n.io/blog/your-business-doesnt-need-you-to-operate/",
                  "icon": " \ud83d\udda5\ufe0f",
                  "label": "Hey founders! Your business doesn't need you to operate"
                },
                {
                  "url": "https://n8n.io/blog/using-automation-to-boost-productivity-in-the-workplace/",
                  "icon": "\ud83d\udcaa",
                  "label": "Using Automation to Boost Productivity in the Workplace"
                }
              ],
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/app-nodes/n8n-nodes-base.gmail/"
                }
              ],
              "credentialDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/credentials/google/oauth-single-service/"
                }
              ]
            },
            "categories": [
              "Communication",
              "HITL"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0",
            "subcategories": {
              "HITL": [
                "Human in the Loop"
              ]
            }
          }
        },
        "group": "[\"transform\"]",
        "defaults": {
          "name": "Gmail"
        },
        "iconData": {
          "type": "file",
          "fileBuffer": "data:image/svg+xml;base64,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"
        },
        "displayName": "Gmail",
        "typeVersion": 2,
        "nodeCategories": [
          {
            "id": 6,
            "name": "Communication"
          },
          {
            "id": 28,
            "name": "HITL"
          }
        ]
      },
      {
        "id": 565,
        "icon": "fa:sticky-note",
        "name": "n8n-nodes-base.stickyNote",
        "codex": {
          "data": {
            "alias": [
              "Comments",
              "Notes",
              "Sticky"
            ],
            "categories": [
              "Core Nodes"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0",
            "subcategories": {
              "Core Nodes": [
                "Helpers"
              ]
            }
          }
        },
        "group": "[\"input\"]",
        "defaults": {
          "name": "Sticky Note",
          "color": "#FFD233"
        },
        "iconData": {
          "icon": "sticky-note",
          "type": "icon"
        },
        "displayName": "Sticky Note",
        "typeVersion": 1,
        "nodeCategories": [
          {
            "id": 9,
            "name": "Core Nodes"
          }
        ]
      },
      {
        "id": 834,
        "icon": "file:code.svg",
        "name": "n8n-nodes-base.code",
        "codex": {
          "data": {
            "alias": [
              "cpde",
              "Javascript",
              "JS",
              "Python",
              "Script",
              "Custom Code",
              "Function"
            ],
            "details": "The Code node allows you to execute JavaScript in your workflow.",
            "resources": {
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.code/"
                }
              ]
            },
            "categories": [
              "Development",
              "Core Nodes"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0",
            "subcategories": {
              "Core Nodes": [
                "Helpers",
                "Data Transformation"
              ]
            }
          }
        },
        "group": "[\"transform\"]",
        "defaults": {
          "name": "Code"
        },
        "iconData": {
          "type": "file",
          "fileBuffer": "data:image/svg+xml;base64,PHN2ZyB3aWR0aD0iNTEyIiBoZWlnaHQ9IjUxMiIgdmlld0JveD0iMCAwIDUxMiA1MTIiIGZpbGw9Im5vbmUiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+CjxnIGNsaXAtcGF0aD0idXJsKCNjbGlwMF8xMTcxXzQ0MSkiPgo8cGF0aCBkPSJNMTcwLjI4MyA0OEgxOTYuNUMyMDMuMTI3IDQ4IDIwOC41IDQyLjYyNzQgMjA4LjUgMzZWMTJDMjA4LjUgNS4zNzI1OCAyMDMuMTI3IDAgMTk2LjUgMEgxNzAuMjgzQzEyNi4xIDAgOTAuMjgzIDM1LjgxNzIgOTAuMjgzIDgwVjE3NkM5MC4yODMgMjA2LjkyOCA2NS4yMTA5IDIzMiAzNC4yODMgMjMySDIzQzE2LjM3MjYgMjMyIDExIDIzNy4zNzIgMTEgMjQ0VjI2OEMxMSAyNzQuNjI3IDE2LjM3MjQgMjgwIDIyLjk5OTYgMjgwTDM0LjI4MyAyODBDNjUuMjEwOSAyODAgOTAuMjgzIDMwNS4wNzIgOTAuMjgzIDMzNlY0NDBDOTAuMjgzIDQ3OS43NjQgMTIyLjUxOCA1MTIgMTYyLjI4MyA1MTJIMTk2LjVDMjAzLjEyNyA1MTIgMjA4LjUgNTA2LjYyNyAyMDguNSA1MDBWNDc2QzIwOC41IDQ2OS4zNzMgMjAzLjEyNyA0NjQgMTk2LjUgNDY0SDE2Mi4yODNDMTQ5LjAyOCA0NjQgMTM4LjI4MyA0NTMuMjU1IDEzOC4yODMgNDQwVjMzNkMxMzguMjgzIDMwOS4wMjIgMTI4LjAxMSAyODQuNDQzIDExMS4xNjQgMjY1Ljk2MUMxMDYuMTA5IDI2MC40MTYgMTA2LjEwOSAyNTEuNTg0IDExMS4xNjQgMjQ2LjAzOUMxMjguMDExIDIyNy41NTcgMTM4LjI4MyAyMDIuOTc4IDEzOC4yODMgMTc2VjgwQzEzOC4yODMgNjIuMzI2OSAxNTIuNjEgNDggMTcwLjI4MyA0OFoiIGZpbGw9IiNGRjk5MjIiLz4KPHBhdGggZD0iTTMwNSAzNkMzMDUgNDIuNjI3NCAzMTAuMzczIDQ4IDMxNyA0OEgzNDIuOTc5QzM2MC42NTIgNDggMzc0Ljk3OCA2Mi4zMjY5IDM3NC45NzggODBWMTc2QzM3NC45NzggMjAyLjk3OCAzODUuMjUxIDIyNy41NTcgNDAyLjA5OCAyNDYuMDM5QzQwNy4xNTMgMjUxLjU4NCA0MDcuMTUzIDI2MC40MTYgNDAyLjA5OCAyNjUuOTYxQzM4NS4yNTEgMjg0LjQ0MyAzNzQuOTc4IDMwOS4wMjIgMzc0Ljk3OCAzMzZWNDMyQzM3NC45NzggNDQ5LjY3MyAzNjAuNjUyIDQ2NCAzNDIuOTc5IDQ2NEgzMTdDMzEwLjM3MyA0NjQgMzA1IDQ2OS4zNzMgMzA1IDQ3NlY1MDBDMzA1IDUwNi42MjcgMzEwLjM3MyA1MTIgMzE3IDUxMkgzNDIuOTc5QzM4Ny4xNjEgNTEyIDQyMi45NzggNDc2LjE4MyA0MjIuOTc4IDQzMlYzMzZDNDIyLjk3OCAzMDUuMDcyIDQ0OC4wNTEgMjgwIDQ3OC45NzkgMjgwSDQ5MEM0OTYuNjI3IDI4MCA1MDIgMjc0LjYyOCA1MDIgMjY4VjI0NEM1MDIgMjM3LjM3MyA0OTYuNjI4IDIzMiA0OTAgMjMyTDQ3OC45NzkgMjMyQzQ0OC4wNTEgMjMyIDQyMi45NzggMjA2LjkyOCA0MjIuOTc4IDE3NlY4MEM0MjIuOTc4IDM1LjgxNzIgMzg3LjE2MSAwIDM0Mi45NzkgMEgzMTdDMzEwLjM3MyAwIDMwNSA1LjM3MjU4IDMwNSAxMlYzNloiIGZpbGw9IiNGRjk5MjIiLz4KPC9nPgo8ZGVmcz4KPGNsaXBQYXRoIGlkPSJjbGlwMF8xMTcxXzQ0MSI+CjxyZWN0IHdpZHRoPSI1MTIiIGhlaWdodD0iNTEyIiBmaWxsPSJ3aGl0ZSIvPgo8L2NsaXBQYXRoPgo8L2RlZnM+Cjwvc3ZnPgo="
        },
        "displayName": "Code",
        "typeVersion": 2,
        "nodeCategories": [
          {
            "id": 5,
            "name": "Development"
          },
          {
            "id": 9,
            "name": "Core Nodes"
          }
        ]
      },
      {
        "id": 839,
        "icon": "fa:clock",
        "name": "n8n-nodes-base.scheduleTrigger",
        "codex": {
          "data": {
            "alias": [
              "Time",
              "Scheduler",
              "Polling",
              "Cron",
              "Interval"
            ],
            "resources": {
              "generic": [],
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.scheduletrigger/"
                }
              ]
            },
            "categories": [
              "Core Nodes"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0"
          }
        },
        "group": "[\"trigger\",\"schedule\"]",
        "defaults": {
          "name": "Schedule Trigger",
          "color": "#31C49F"
        },
        "iconData": {
          "icon": "clock",
          "type": "icon"
        },
        "displayName": "Schedule Trigger",
        "typeVersion": 1,
        "nodeCategories": [
          {
            "id": 9,
            "name": "Core Nodes"
          }
        ]
      }
    ]
  },
  "detail": {
    "description": "Quick overview This workflow runs every 10 minutes to triage new Gmail inbox emails with OpenAI, apply Gmail labels, create reply drafts for messages that need a response, optionally send urgent alert emails, and log the triage results to Google Sheets. How it works 1. Runs every 10 minutes and loads configuration values such as the Gmail search query, label names, OpenAI model, and Google Sheets destination. 2. Reads existing Gmail labels and, if enabled, creates any missing AI-related labels used for triage and categorization. 3. Fetches a limited batch of untriaged Gmail inbox messages matching the configured search query and cleans the body text (removing HTML and quoted history). 4. Sends each email to the OpenAI Chat Completions API to return structured JSON with category, priority, sentiment, summary, next steps, and an optional reply draft. 5. Validates the AI output and decides whether to apply labels, flag the email for review, create a Gmail reply draft, and/or trigger an urgent owner alert. 6. When not in dry-run mode, applies the selected Gmail labels (as the \u201cprocessed\u201d lock), creates a threaded Gmail draft reply when allowed, and sends an urgent alert email via Gmail when configured. 7. Appends or updates a row in Google Sheets for each processed email with the triage results, draft content, applied labels, and status/error details. Setup 1. Add credentials for Gmail OAuth2 (read/label/draft/send), an OpenAI API credential, and Google Sheets OAuth2 with access to the target spreadsheet. 2. Create a Google Sheets spreadsheet with a tab named \u201cInbox Log\u201d (or update the sheet name) and ensure the header columns match what the workflow writes. 3. In the configuration step, set the Google Sheet ID, your business context/knowledge base, your signature, and (optionally) an owner alert email address, and review the Gmail search query and label names. 4. Run in dry-run mode first to verify classifications and the Google Sheets log, then set dryrun to false to enable Gmail label changes, draft creation, and alert emails. Requirements - n8n (cloud or self-hosted) - Gmail account with OAuth2 credentials - OpenAI API key (gpt-4.1-mini or any model with Structured Outputs) - Google Sheets account with a sheet named \"Inbox Log\" Customization - Edit categories, labels, tone, signature and knowledge base in the Setup Configuration node - Change the schedule, Gmail search query or confidence threshold - Replace the urgent alert email with Slack or Telegram Additional info Nothing is sent to your contacts automatically: replies are saved as Gmail drafts for review. Email content is sent to OpenAI for analysis."
  }
}