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📊 Intel view 📋 Audit JSON 🔄 Changelog
40
A2A

Triage support emails and schedule SLA tasks with Gmail, Gemini, Google Calendar, Sheets and Discord

n8n-workflow-19884.n8n.io · n8n.io

Quick Overview This workflow monitors Gmail for unread emails with the subject “Inquiry Received”, uses Google Gemini to classify and summarize each inquiry, calculates an SLA deadline, creates a Google Calendar follow-up event, logs the ticket in Google Sheets, drafts a Gmail reply, and posts a Discord alert for high-priority cases. How it works 1. Triggers every minute when an unread Gmail message matching subject “Inquiry Received” is received. 2. Sends the email sender, subject, and body to Google Gemini via an LLM chain to return structured JSON with category, priority, summary, and a reply draft. 3. Calculates an SLA deadline based on priority (High: +4 hours, Medium: next day 18:00, Low: +3 days 18:00) and builds a task title and metadata. 4. Creates a Google Calendar event from now until the calculated deadline with the ticket details in the description. 5. Appends a row to Google Sheets with the received time, triage results, deadline, and the Google Calendar event link. 6. Cr

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Trust score
19/100
grade F · 9 criteria
Uptime
not measured
no direct probes in 30d
Observed inflow · 30d
—
no payment wallet declared
Invocations · 7d
0
no calls observed
Card drift · 7d
changed
0 snapshots tracked
Owner
unverified
claim this listing →

Dispute or improve this rating

F
Conformance score: 19/100
F-grade: card is reachable but fails most operational signals.
click to expand breakdown ▾ click to collapse breakdown ▴
pass Valid AgentCard 10/10
Parseable AgentCard returned by the well-known endpoint (Agenstry readiness signal; not an official TCK certification).
info Live JSON-RPC 0/25
Live probe hasn't run yet.
fail Protocol version 0/10
No protocolVersion in card.
How to earn +10 points
Declare protocolVersion
Add `"protocolVersion": "1.0"` (Major.Minor, no patch number — §3.6) to every entry in `supportedInterfaces[]`. A2A v1.0 removed the AgentCard root field.
Docs →
info JWS signature 0/10
Card is unsigned (most published agents are).
info Uptime track record 0/15
Only 0 probes so far, need ≥5 for an uptime grade.
fail Skill declaration 0/10
No skills declared in card. Hard to route to.
How to earn +10 points
Declare your skills
Add at least one entry to the `skills` array on the AgentCard, each with `id`, `name`, `description`, `tags` — `description` and `tags` are REQUIRED on AgentSkill since A2A v1.0, and tags are what discovery filters match on. We canonicalise these into the global skill taxonomy on next probe.
Docs →
partial Verified Identity 5/10
Provider declared: n8n.io (https://n8n.io). Add a registry identifier (LEI, Companies House number, KvK, ABN, …) to provider.legalEntity for full verified-business credit.
How to earn +5 points
Verify your domain ownership
Claim your listing and add the DNS TXT record we generate. Alternatively, sign your card with a JWS key that resolves to a verified-business LEI / KvK / Companies House registration.
Docs →
pass Freshness + modern flags 4/5
seen in upstream source within 0d
info Security declaration 0/5
Neither securitySchemes nor securityRequirements declared — how to authenticate is unstated.
⚠ Card drift detected. This agent's agent-card.json changed within the last 7 days. We track these so downstream callers can react.

Activity (audit trail)

last 24h · 0 invocations Public aggregate · no PII recorded

Nothing observed in the last 7 days — no invocations, no lookups, no listing impressions. Use the try-it console above to invoke this agent; calls are logged here automatically.

Uptime
not measured
0 direct probes · 30d
Response
—
no direct probe retained
Skills
0
declared
Streaming
—
SSE-capable

Endpoints

Agent cardhttps://n8n.io/workflows/19884
Providerhttps://n8n.io
Docshttps://n8n.io/workflows/19884
Discovered via
n8n_workflows

Health · last 0 probes

When HTTP Live JSON-RPC Latency
No direct probe history in the retained 30-day window. Upstream catalogue observations do not count as uptime probes.

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Audit-grade evidence bundle

JSON snapshot for vendor-review files. Add ?sign=true for a JWS-signed envelope verifiable against our JWKS. See the methodology.

audit.json audit.json (JWS-signed) verification history
Raw agent card JSON
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    "name": "Triage support emails and schedule SLA tasks with Gmail, Gemini, Google Calendar, Sheets and Discord",
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    "recentViews": 3,
    "createdAt": "2026-09-24T07:12:29.095Z",
    "user": {
      "username": "ryo",
      "verified": true
    },
    "readyToDemo": null,
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                  "label": "Automatically Adding Expense Receipts to Google Sheets with Telegram, Mindee, Twilio, and n8n"
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                },
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                  "label": "Sending Automated Congratulations with Google Sheets, Twilio, and n8n "
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                  "label": "7 no-code workflow automations for Amazon Web Services"
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                  "url": "https://docs.n8n.io/integrations/builtin/credentials/google/oauth-single-service/"
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            "nodeVersion": "1.0",
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        "defaults": {
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        "codex": {
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            "alias": [
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              "Filter",
              "Condition",
              "Logic",
              "Boolean",
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            "details": "The IF node can be used to implement binary conditional logic in your workflow. You can set up one-to-many conditions to evaluate each item of data being inputted into the node. That data will either evaluate to TRUE or FALSE and route out of the node accordingly.\n\nThis node has multiple types of conditions: Bool, String, Number, and Date & Time.",
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                  "url": "https://n8n.io/blog/create-a-toxic-language-detector-for-telegram/",
                  "icon": "\ud83e\udd2c",
                  "label": "Create a toxic language detector for Telegram in 4 step"
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                {
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                  "icon": "\ud83e\udde0",
                  "label": "Why this Product Manager loves workflow automation with n8n"
                },
                {
                  "url": "https://n8n.io/blog/sending-automated-congratulations-with-google-sheets-twilio-and-n8n/",
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                },
                {
                  "url": "https://n8n.io/blog/how-to-set-up-a-ci-cd-pipeline-with-no-code/",
                  "icon": "\ud83c\udfa1",
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                },
                {
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              ],
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.if/"
                }
              ]
            },
            "categories": [
              "Core Nodes"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0",
            "subcategories": {
              "Core Nodes": [
                "Flow"
              ]
            }
          }
        },
        "group": "[\"transform\"]",
        "defaults": {
          "name": "If",
          "color": "#408000"
        },
        "iconData": {
          "icon": "map-signs",
          "type": "icon"
        },
        "displayName": "If",
        "typeVersion": 2,
        "nodeCategories": [
          {
            "id": 9,
            "name": "Core Nodes"
          }
        ]
      },
      {
        "id": 60,
        "icon": "file:discord.svg",
        "name": "n8n-nodes-base.discord",
        "codex": {
          "data": {
            "alias": [
              "human",
              "form",
              "wait",
              "hitl",
              "approval"
            ],
            "resources": {
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/app-nodes/n8n-nodes-base.discord/"
                }
              ],
              "credentialDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/credentials/discord/"
                }
              ]
            },
            "categories": [
              "Communication",
              "HITL"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0",
            "subcategories": {
              "HITL": [
                "Human in the Loop"
              ]
            }
          }
        },
        "group": "[\"output\"]",
        "defaults": {
          "name": "Discord"
        },
        "iconData": {
          "type": "file",
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        },
        "displayName": "Discord",
        "typeVersion": 2,
        "nodeCategories": [
          {
            "id": 6,
            "name": "Communication"
          },
          {
            "id": 28,
            "name": "HITL"
          }
        ]
      },
      {
        "id": 317,
        "icon": "file:googleCalendar.svg",
        "name": "n8n-nodes-base.googleCalendar",
        "codex": {
          "data": {
            "resources": {
              "generic": [
                {
                  "url": "https://n8n.io/blog/how-to-host-virtual-coffee-breaks-with-n8n/",
                  "icon": "\u2615\ufe0f",
                  "label": "How to host virtual coffee breaks with n8n"
                },
                {
                  "url": "https://n8n.io/blog/supercharging-your-conference-registration-process-with-n8n/",
                  "icon": "\ud83c\udfab",
                  "label": "Supercharging your conference registration process with n8n"
                },
                {
                  "url": "https://n8n.io/blog/automate-google-apps-for-productivity/",
                  "icon": "\ud83d\udca1",
                  "label": "15 Google apps you can combine and automate to increase productivity"
                },
                {
                  "url": "https://n8n.io/blog/your-business-doesnt-need-you-to-operate/",
                  "icon": " \ud83d\udda5\ufe0f",
                  "label": "Hey founders! Your business doesn't need you to operate"
                },
                {
                  "url": "https://n8n.io/blog/5-workflow-automations-for-mattermost-that-we-love-at-n8n/",
                  "icon": "\ud83e\udd16",
                  "label": "5 workflow automation for Mattermost that we love at n8n"
                },
                {
                  "url": "https://n8n.io/blog/tracking-time-spent-in-meetings-with-google-calendar-twilio-and-n8n/",
                  "icon": "\ud83d\uddd3",
                  "label": "Tracking Time Spent in Meetings With Google Calendar, Twilio, and n8n"
                }
              ],
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/app-nodes/n8n-nodes-base.googlecalendar/"
                }
              ],
              "credentialDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/credentials/google/oauth-single-service/"
                }
              ]
            },
            "categories": [
              "Productivity"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0"
          }
        },
        "group": "[\"input\"]",
        "defaults": {
          "name": "Google Calendar"
        },
        "iconData": {
          "type": "file",
          "fileBuffer": "data:image/svg+xml;base64,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"
        },
        "displayName": "Google Calendar",
        "typeVersion": 1,
        "nodeCategories": [
          {
            "id": 4,
            "name": "Productivity"
          }
        ]
      },
      {
        "id": 356,
        "icon": "file:gmail.svg",
        "name": "n8n-nodes-base.gmail",
        "codex": {
          "data": {
            "alias": [
              "email",
              "human",
              "form",
              "wait",
              "hitl",
              "approval"
            ],
            "resources": {
              "generic": [
                {
                  "url": "https://n8n.io/blog/why-business-process-automation-with-n8n-can-change-your-daily-life/",
                  "icon": "\ud83e\uddec",
                  "label": "Why business process automation with n8n can change your daily life"
                },
                {
                  "url": "https://n8n.io/blog/supercharging-your-conference-registration-process-with-n8n/",
                  "icon": "\ud83c\udfab",
                  "label": "Supercharging your conference registration process with n8n"
                },
                {
                  "url": "https://n8n.io/blog/no-code-ecommerce-workflow-automations/",
                  "icon": "store",
                  "label": "6 e-commerce workflows to power up your Shopify s"
                },
                {
                  "url": "https://n8n.io/blog/how-to-get-started-with-crm-automation-and-no-code-workflow-ideas/",
                  "icon": "\ud83d\udc65",
                  "label": "How to get started with CRM automation (with 3 no-code workflow ideas"
                },
                {
                  "url": "https://n8n.io/blog/automate-google-apps-for-productivity/",
                  "icon": "\ud83d\udca1",
                  "label": "15 Google apps you can combine and automate to increase productivity"
                },
                {
                  "url": "https://n8n.io/blog/your-business-doesnt-need-you-to-operate/",
                  "icon": " \ud83d\udda5\ufe0f",
                  "label": "Hey founders! Your business doesn't need you to operate"
                },
                {
                  "url": "https://n8n.io/blog/using-automation-to-boost-productivity-in-the-workplace/",
                  "icon": "\ud83d\udcaa",
                  "label": "Using Automation to Boost Productivity in the Workplace"
                }
              ],
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/app-nodes/n8n-nodes-base.gmail/"
                }
              ],
              "credentialDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/credentials/google/oauth-single-service/"
                }
              ]
            },
            "categories": [
              "Communication",
              "HITL"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0",
            "subcategories": {
              "HITL": [
                "Human in the Loop"
              ]
            }
          }
        },
        "group": "[\"transform\"]",
        "defaults": {
          "name": "Gmail"
        },
        "iconData": {
          "type": "file",
          "fileBuffer": "data:image/svg+xml;base64,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"
        },
        "displayName": "Gmail",
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            "id": 6,
            "name": "Communication"
          },
          {
            "id": 28,
            "name": "HITL"
          }
        ]
      },
      {
        "id": 565,
        "icon": "fa:sticky-note",
        "name": "n8n-nodes-base.stickyNote",
        "codex": {
          "data": {
            "alias": [
              "Comments",
              "Notes",
              "Sticky"
            ],
            "categories": [
              "Core Nodes"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0",
            "subcategories": {
              "Core Nodes": [
                "Helpers"
              ]
            }
          }
        },
        "group": "[\"input\"]",
        "defaults": {
          "name": "Sticky Note",
          "color": "#FFD233"
        },
        "iconData": {
          "icon": "sticky-note",
          "type": "icon"
        },
        "displayName": "Sticky Note",
        "typeVersion": 1,
        "nodeCategories": [
          {
            "id": 9,
            "name": "Core Nodes"
          }
        ]
      },
      {
        "id": 824,
        "icon": "file:gmail.svg",
        "name": "n8n-nodes-base.gmailTrigger",
        "codex": {
          "data": {
            "resources": {
              "generic": [
                {
                  "url": "https://n8n.io/blog/why-business-process-automation-with-n8n-can-change-your-daily-life/",
                  "icon": "\ud83e\uddec",
                  "label": "Why business process automation with n8n can change your daily life"
                },
                {
                  "url": "https://n8n.io/blog/supercharging-your-conference-registration-process-with-n8n/",
                  "icon": "\ud83c\udfab",
                  "label": "Supercharging your conference registration process with n8n"
                },
                {
                  "url": "https://n8n.io/blog/no-code-ecommerce-workflow-automations/",
                  "icon": "store",
                  "label": "6 e-commerce workflows to power up your Shopify s"
                },
                {
                  "url": "https://n8n.io/blog/how-to-get-started-with-crm-automation-and-no-code-workflow-ideas/",
                  "icon": "\ud83d\udc65",
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                },
                {
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                  "icon": "\ud83d\udca1",
                  "label": "15 Google apps you can combine and automate to increase productivity"
                },
                {
                  "url": "https://n8n.io/blog/your-business-doesnt-need-you-to-operate/",
                  "icon": " \ud83d\udda5\ufe0f",
                  "label": "Hey founders! Your business doesn't need you to operate"
                },
                {
                  "url": "https://n8n.io/blog/using-automation-to-boost-productivity-in-the-workplace/",
                  "icon": "\ud83d\udcaa",
                  "label": "Using Automation to Boost Productivity in the Workplace"
                }
              ],
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/trigger-nodes/n8n-nodes-base.gmailtrigger/"
                }
              ],
              "credentialDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/credentials/google/oauth-single-service/"
                }
              ]
            },
            "categories": [
              "Communication"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0"
          }
        },
        "group": "[\"trigger\"]",
        "defaults": {
          "name": "Gmail Trigger"
        },
        "iconData": {
          "type": "file",
          "fileBuffer": "data:image/svg+xml;base64,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"
        },
        "displayName": "Gmail Trigger",
        "typeVersion": 1,
        "nodeCategories": [
          {
            "id": 6,
            "name": "Communication"
          }
        ]
      },
      {
        "id": 834,
        "icon": "file:code.svg",
        "name": "n8n-nodes-base.code",
        "codex": {
          "data": {
            "alias": [
              "cpde",
              "Javascript",
              "JS",
              "Python",
              "Script",
              "Custom Code",
              "Function"
            ],
            "details": "The Code node allows you to execute JavaScript in your workflow.",
            "resources": {
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.code/"
                }
              ]
            },
            "categories": [
              "Development",
              "Core Nodes"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0",
            "subcategories": {
              "Core Nodes": [
                "Helpers",
                "Data Transformation"
              ]
            }
          }
        },
        "group": "[\"transform\"]",
        "defaults": {
          "name": "Code"
        },
        "iconData": {
          "type": "file",
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        },
        "displayName": "Code",
        "typeVersion": 2,
        "nodeCategories": [
          {
            "id": 5,
            "name": "Development"
          },
          {
            "id": 9,
            "name": "Core Nodes"
          }
        ]
      },
      {
        "id": 1123,
        "icon": "fa:link",
        "name": "@n8n/n8n-nodes-langchain.chainLlm",
        "codex": {
          "data": {
            "alias": [
              "LangChain"
            ],
            "resources": {
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/cluster-nodes/root-nodes/n8n-nodes-langchain.chainllm/"
                }
              ]
            },
            "categories": [
              "AI",
              "Langchain"
            ],
            "subcategories": {
              "AI": [
                "Chains",
                "Root Nodes"
              ]
            }
          }
        },
        "group": "[\"transform\"]",
        "defaults": {
          "name": "Basic LLM Chain",
          "color": "#909298"
        },
        "iconData": {
          "icon": "link",
          "type": "icon"
        },
        "displayName": "Basic LLM Chain",
        "typeVersion": 2,
        "nodeCategories": [
          {
            "id": 25,
            "name": "AI"
          },
          {
            "id": 26,
            "name": "Langchain"
          }
        ]
      },
      {
        "id": 1179,
        "icon": "fa:code",
        "name": "@n8n/n8n-nodes-langchain.outputParserStructured",
        "codex": {
          "data": {
            "alias": [
              "json",
              "zod"
            ],
            "resources": {
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/cluster-nodes/sub-nodes/n8n-nodes-langchain.outputparserstructured/"
                }
              ]
            },
            "categories": [
              "AI",
              "Langchain"
            ],
            "subcategories": {
              "AI": [
                "Output Parsers"
              ]
            }
          }
        },
        "group": "[\"transform\"]",
        "defaults": {
          "name": "Structured Output Parser"
        },
        "iconData": {
          "icon": "code",
          "type": "icon"
        },
        "displayName": "Structured Output Parser",
        "typeVersion": 1,
        "nodeCategories": [
          {
            "id": 25,
            "name": "AI"
          },
          {
            "id": 26,
            "name": "Langchain"
          }
        ]
      },
      {
        "id": 1262,
        "icon": "file:google.svg",
        "name": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
        "codex": {
          "data": {
            "resources": {
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/cluster-nodes/sub-nodes/n8n-nodes-langchain.lmchatgooglegemini/"
                }
              ]
            },
            "categories": [
              "AI",
              "Langchain"
            ],
            "subcategories": {
              "AI": [
                "Language Models",
                "Root Nodes"
              ],
              "Language Models": [
                "Chat Models (Recommended)"
              ]
            }
          }
        },
        "group": "[\"transform\"]",
        "defaults": {
          "name": "Google Gemini Chat Model"
        },
        "iconData": {
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        "displayName": "Google Gemini Chat Model",
        "typeVersion": 1,
        "nodeCategories": [
          {
            "id": 25,
            "name": "AI"
          },
          {
            "id": 26,
            "name": "Langchain"
          }
        ]
      }
    ]
  },
  "detail": {
    "description": "Quick Overview This workflow monitors Gmail for unread emails with the subject \u201cInquiry Received\u201d, uses Google Gemini to classify and summarize each inquiry, calculates an SLA deadline, creates a Google Calendar follow-up event, logs the ticket in Google Sheets, drafts a Gmail reply, and posts a Discord alert for high-priority cases. How it works 1. Triggers every minute when an unread Gmail message matching subject \u201cInquiry Received\u201d is received. 2. Sends the email sender, subject, and body to Google Gemini via an LLM chain to return structured JSON with category, priority, summary, and a reply draft. 3. Calculates an SLA deadline based on priority (High: +4 hours, Medium: next day 18:00, Low: +3 days 18:00) and builds a task title and metadata. 4. Creates a Google Calendar event from now until the calculated deadline with the ticket details in the description. 5. Appends a row to Google Sheets with the received time, triage results, deadline, and the Google Calendar event link. 6. Creates a Gmail draft reply in the original email thread using the AI-generated reply text. 7. If the priority is High, sends an urgent notification to Discord with the deadline and inquiry summary. Setup 1. Connect credentials for Gmail, Google Gemini (Google AI), Google Calendar, and Google Sheets in n8n. 2. Update the Google Sheets document ID and sheet name in the Google Sheets append step, and ensure the sheet has columns: receivedat, priority, category, sender, subject, summary, deadline, calendareventurl. 3. Configure a Discord webhook and select it in the Discord node used to send urgent alerts. 4. Confirm the Gmail trigger filter (subject \u201cInquiry Received\u201d and unread) matches your inbound support email pattern and adjust it if needed."
  }
}