Customer support WhatsApp bot with Google Docs knowledge base and Gemini AI

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    "createdAt": "2025-06-16T11:24:00.420Z",
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        "displayName": "WhatsApp Business Cloud",
        "typeVersion": 1,
        "nodeCategories": [
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            "id": 6,
            "name": "Communication"
          },
          {
            "id": 28,
            "name": "HITL"
          }
        ]
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      {
        "id": 834,
        "icon": "file:code.svg",
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              "cpde",
              "Javascript",
              "JS",
              "Python",
              "Script",
              "Custom Code",
              "Function"
            ],
            "details": "The Code node allows you to execute JavaScript in your workflow.",
            "resources": {
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.code/"
                }
              ]
            },
            "categories": [
              "Development",
              "Core Nodes"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0",
            "subcategories": {
              "Core Nodes": [
                "Helpers",
                "Data Transformation"
              ]
            }
          }
        },
        "group": "[\"transform\"]",
        "defaults": {
          "name": "Code"
        },
        "iconData": {
          "type": "file",
          "fileBuffer": "data:image/svg+xml;base64,PHN2ZyB3aWR0aD0iNTEyIiBoZWlnaHQ9IjUxMiIgdmlld0JveD0iMCAwIDUxMiA1MTIiIGZpbGw9Im5vbmUiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+CjxnIGNsaXAtcGF0aD0idXJsKCNjbGlwMF8xMTcxXzQ0MSkiPgo8cGF0aCBkPSJNMTcwLjI4MyA0OEgxOTYuNUMyMDMuMTI3IDQ4IDIwOC41IDQyLjYyNzQgMjA4LjUgMzZWMTJDMjA4LjUgNS4zNzI1OCAyMDMuMTI3IDAgMTk2LjUgMEgxNzAuMjgzQzEyNi4xIDAgOTAuMjgzIDM1LjgxNzIgOTAuMjgzIDgwVjE3NkM5MC4yODMgMjA2LjkyOCA2NS4yMTA5IDIzMiAzNC4yODMgMjMySDIzQzE2LjM3MjYgMjMyIDExIDIzNy4zNzIgMTEgMjQ0VjI2OEMxMSAyNzQuNjI3IDE2LjM3MjQgMjgwIDIyLjk5OTYgMjgwTDM0LjI4MyAyODBDNjUuMjEwOSAyODAgOTAuMjgzIDMwNS4wNzIgOTAuMjgzIDMzNlY0NDBDOTAuMjgzIDQ3OS43NjQgMTIyLjUxOCA1MTIgMTYyLjI4MyA1MTJIMTk2LjVDMjAzLjEyNyA1MTIgMjA4LjUgNTA2LjYyNyAyMDguNSA1MDBWNDc2QzIwOC41IDQ2OS4zNzMgMjAzLjEyNyA0NjQgMTk2LjUgNDY0SDE2Mi4yODNDMTQ5LjAyOCA0NjQgMTM4LjI4MyA0NTMuMjU1IDEzOC4yODMgNDQwVjMzNkMxMzguMjgzIDMwOS4wMjIgMTI4LjAxMSAyODQuNDQzIDExMS4xNjQgMjY1Ljk2MUMxMDYuMTA5IDI2MC40MTYgMTA2LjEwOSAyNTEuNTg0IDExMS4xNjQgMjQ2LjAzOUMxMjguMDExIDIyNy41NTcgMTM4LjI4MyAyMDIuOTc4IDEzOC4yODMgMTc2VjgwQzEzOC4yODMgNjIuMzI2OSAxNTIuNjEgNDggMTcwLjI4MyA0OFoiIGZpbGw9IiNGRjk5MjIiLz4KPHBhdGggZD0iTTMwNSAzNkMzMDUgNDIuNjI3NCAzMTAuMzczIDQ4IDMxNyA0OEgzNDIuOTc5QzM2MC42NTIgNDggMzc0Ljk3OCA2Mi4zMjY5IDM3NC45NzggODBWMTc2QzM3NC45NzggMjAyLjk3OCAzODUuMjUxIDIyNy41NTcgNDAyLjA5OCAyNDYuMDM5QzQwNy4xNTMgMjUxLjU4NCA0MDcuMTUzIDI2MC40MTYgNDAyLjA5OCAyNjUuOTYxQzM4NS4yNTEgMjg0LjQ0MyAzNzQuOTc4IDMwOS4wMjIgMzc0Ljk3OCAzMzZWNDMyQzM3NC45NzggNDQ5LjY3MyAzNjAuNjUyIDQ2NCAzNDIuOTc5IDQ2NEgzMTdDMzEwLjM3MyA0NjQgMzA1IDQ2OS4zNzMgMzA1IDQ3NlY1MDBDMzA1IDUwNi42MjcgMzEwLjM3MyA1MTIgMzE3IDUxMkgzNDIuOTc5QzM4Ny4xNjEgNTEyIDQyMi45NzggNDc2LjE4MyA0MjIuOTc4IDQzMlYzMzZDNDIyLjk3OCAzMDUuMDcyIDQ0OC4wNTEgMjgwIDQ3OC45NzkgMjgwSDQ5MEM0OTYuNjI3IDI4MCA1MDIgMjc0LjYyOCA1MDIgMjY4VjI0NEM1MDIgMjM3LjM3MyA0OTYuNjI4IDIzMiA0OTAgMjMyTDQ3OC45NzkgMjMyQzQ0OC4wNTEgMjMyIDQyMi45NzggMjA2LjkyOCA0MjIuOTc4IDE3NlY4MEM0MjIuOTc4IDM1LjgxNzIgMzg3LjE2MSAwIDM0Mi45NzkgMEgzMTdDMzEwLjM3MyAwIDMwNSA1LjM3MjU4IDMwNSAxMlYzNloiIGZpbGw9IiNGRjk5MjIiLz4KPC9nPgo8ZGVmcz4KPGNsaXBQYXRoIGlkPSJjbGlwMF8xMTcxXzQ0MSI+CjxyZWN0IHdpZHRoPSI1MTIiIGhlaWdodD0iNTEyIiBmaWxsPSJ3aGl0ZSIvPgo8L2NsaXBQYXRoPgo8L2RlZnM+Cjwvc3ZnPgo="
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        "displayName": "Code",
        "typeVersion": 2,
        "nodeCategories": [
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            "id": 5,
            "name": "Development"
          },
          {
            "id": 9,
            "name": "Core Nodes"
          }
        ]
      },
      {
        "id": 1119,
        "icon": "fa:robot",
        "name": "@n8n/n8n-nodes-langchain.agent",
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          "data": {
            "alias": [
              "LangChain",
              "Chat",
              "Conversational",
              "Plan and Execute",
              "ReAct",
              "Tools"
            ],
            "resources": {
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                  "url": "https://docs.n8n.io/integrations/builtin/cluster-nodes/root-nodes/n8n-nodes-langchain.agent/"
                }
              ]
            },
            "categories": [
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              "Langchain"
            ],
            "subcategories": {
              "AI": [
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                "Root Nodes"
              ]
            }
          }
        },
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          "color": "#404040"
        },
        "iconData": {
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          "type": "icon"
        },
        "displayName": "AI Agent",
        "typeVersion": 3,
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            "id": 25,
            "name": "AI"
          },
          {
            "id": 26,
            "name": "Langchain"
          }
        ]
      },
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        "id": 1163,
        "icon": "fa:database",
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                  "url": "https://docs.n8n.io/integrations/builtin/cluster-nodes/sub-nodes/n8n-nodes-langchain.memorybufferwindow/"
                }
              ]
            },
            "categories": [
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              "Langchain"
            ],
            "subcategories": {
              "AI": [
                "Memory"
              ],
              "Memory": [
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              ]
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          }
        },
        "group": "[\"transform\"]",
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          "name": "Simple Memory"
        },
        "iconData": {
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        },
        "displayName": "Simple Memory",
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            "name": "AI"
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            "id": 26,
            "name": "Langchain"
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        ]
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              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/trigger-nodes/n8n-nodes-base.whatsapptrigger/"
                }
              ],
              "credentialDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/credentials/whatsapp/"
                }
              ]
            },
            "categories": [
              "Communication"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0"
          }
        },
        "group": "[\"trigger\"]",
        "defaults": {
          "name": "WhatsApp Trigger"
        },
        "iconData": {
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        "displayName": "WhatsApp Trigger",
        "typeVersion": 1,
        "nodeCategories": [
          {
            "id": 6,
            "name": "Communication"
          }
        ]
      },
      {
        "id": 1262,
        "icon": "file:google.svg",
        "name": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
        "codex": {
          "data": {
            "resources": {
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/cluster-nodes/sub-nodes/n8n-nodes-langchain.lmchatgooglegemini/"
                }
              ]
            },
            "categories": [
              "AI",
              "Langchain"
            ],
            "subcategories": {
              "AI": [
                "Language Models",
                "Root Nodes"
              ],
              "Language Models": [
                "Chat Models (Recommended)"
              ]
            }
          }
        },
        "group": "[\"transform\"]",
        "defaults": {
          "name": "Google Gemini Chat Model"
        },
        "iconData": {
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          "fileBuffer": "data:image/svg+xml;base64,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"
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        "displayName": "Google Gemini Chat Model",
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            "id": 25,
            "name": "AI"
          },
          {
            "id": 26,
            "name": "Langchain"
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        ]
      },
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        "id": 1270,
        "icon": "file:aitransform.svg",
        "name": "n8n-nodes-base.aiTransform",
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              "JS",
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              "Custom Code",
              "Function",
              "AI",
              "LLM"
            ],
            "details": "Modify data by writing a prompt",
            "resources": {
              "primaryDocumentation": [
                {
                  "url": "https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.aitransform/"
                }
              ]
            },
            "categories": [
              "Development",
              "Core Nodes"
            ],
            "nodeVersion": "1.0",
            "codexVersion": "1.0",
            "subcategories": {
              "Core Nodes": [
                "Data Transformation"
              ]
            }
          }
        },
        "group": "[\"transform\"]",
        "defaults": {
          "name": "AI Transform"
        },
        "iconData": {
          "type": "file",
          "fileBuffer": "data:image/svg+xml;base64,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"
        },
        "displayName": "AI Transform",
        "typeVersion": 1,
        "nodeCategories": [
          {
            "id": 5,
            "name": "Development"
          },
          {
            "id": 9,
            "name": "Core Nodes"
          }
        ]
      }
    ]
  },
  "detail": {
    "description": "Document-Aware WhatsApp AI Bot for Customer Support Google Docs-Powered WhatsApp Support Agent 24/7 WhatsApp AI Assistant with Live Knowledge from Google Docs \ud83d\udcddDescription Template Smart WhatsApp AI Assistant Using Google Docs Help customers instantly on WhatsApp using a smart AI assistant that reads your company\u2019s internal knowledge from a Google Doc in real time. Built for clubs, restaurants, agencies, or any business where clients ask questions based on a policy, FAQ, or services document. \u2699\ufe0f How it works - Users send free-form questions to your WhatsApp Business number (e.g. \u201cWhat are the gym rules?\u201d or \u201cAre you open today?\u201d) - The bot automatically reads your company\u2019s internal Google Doc (policy, schedule, etc.) - It merges the document content with today\u2019s date and the user\u2019s question to craft a custom AI prompt - The AI (Gemini or ChatGPT) then replies back on WhatsApp using natural, helpful language - All conversations are logged to Google Sheets for reporting or audit > \ud83d\udca1Bonus: The AI even understands dates inside the document and compares them to today\u2019s date \u2014 e.g. if your document says \u201cClosed May 25 for 30 days,\u201d it will say \u201cWe're currently closed until June 24. \ud83e\uddf0 Set up steps 1. Connect your WhatsApp Cloud API account (Meta) 2. Add your Google account and grant access to the Doc containing your company info 3. Choose your AI model (ChatGPT/OpenAI or Gemini) 4. Paste your document ID into the Google Docs node 5. Connect your WhatsApp webhook to Meta (only takes 5 minutes) 6. Done \u2014 start receiving and answering customer questions! > \ud83d\udcc4 Works best with free-tier OpenAI/Gemini, Google Docs, and Meta's Cloud API (no phone required). Everything is modular, extensible, and low-code. \ud83d\udd04 Customization Tips Change the Google Doc anytime to update answers \u2014 no retraining needed Add your logo and business name in the AI agent\u2019s \u201cSystem Prompt\u201d Add fallback routes like \u201cEscalate to human\u201d if the bot can't help Clone for multiple brands by duplicating the workflow and swapping in new docs \ud83e\udd1d Need Help Setting It Up? If you'd like help connecting your WhatsApp Business API, setting up Google Docs access, or customizing this AI assistant for your business or clients\u2026 \ud83d\udce9 I offer setup, branding, and customization services: WhatsApp Cloud API setup & verification Google OAuth & Doc structure guidance AI model configuration (OpenAI / Gemini) Branding & prompt tone customization Logging, reporting, and escalation logic Just send a message via: Email: tharwat.elsayed2000@gmail.com WhatsApp: +20 106 180 3236"
  }
}