{"domain":"cadencelab.co","count":1,"changes":[{"captured_at":"2026-07-28T06:51:16","card_hash":"e44d47eb790dd769e059f50321f30675ce4c951e545b68833ef240d863cd1b36","previous_card_hash":null,"diff":{"skills_added":[{"id":"ai-service-readiness","name":"AI Service Readiness Review","description":"Evaluate workflow readiness, human oversight, data dependencies, adoption risk, and measurement before AI implementation.","tags":["ai","readiness","adoption","governance"],"inputModes":null,"outputModes":null},{"id":"crm-workflow-audit","name":"CRM Workflow Audit","description":"Assess CRM data, automation, ownership, reporting, and the gap between configured and actual work.","tags":["crm","audit","salesforce","automation"],"inputModes":null,"outputModes":null},{"id":"cx-diagnostic","name":"CX Systems Diagnostic","description":"Trace recurring customer friction through workflows, ownership, CRM signals, service rules, and cross-functional handoffs. Produces a structured evidence base and actionable operating recommendations.","tags":["cx","diagnostic","crm","workflow","operations"],"inputModes":null,"outputModes":null},{"id":"fit-check","name":"Fit Check","description":"Decide whether an operating problem is ready for a diagnostic engagement. Share the problem, teams, systems, and desired outcome for a fit assessment.","tags":["intake","qualification","engagement"],"inputModes":null,"outputModes":null},{"id":"lifecycle-risk-review","name":"Lifecycle Risk Review","description":"Examine lifecycle stages, risk signals, handoffs, intervention rules, and the data used to identify preventable customer loss.","tags":["lifecycle","risk","retention","churn"],"inputModes":null,"outputModes":null}],"skills_removed":[],"skills_changed":[],"fields_changed":[{"field":"name","before":null,"after":"Cadence Lab"},{"field":"description","before":null,"after":"Customer experience operating systems practice. Cadence Lab diagnoses onboarding drift, lifecycle risk, unreliable CRM workflows, and AI service readiness, then turns evidence into practical operating change."},{"field":"version","before":null,"after":"1.0.0"},{"field":"url","before":null,"after":"https://cadencelab.co/"}],"other_changed":true,"is_empty":false,"human_summary":"added 5 skills · name ∅ → Cadence Lab · description ∅ → Customer experience operating systems pr · version ∅ → 1.0.0 · url ∅ → https://cadencelab.co/"}}]}