# Customer support WhatsApp bot with Google Docs knowledge base and Gemini AI

> Document-Aware WhatsApp AI Bot for Customer Support Google Docs-Powered WhatsApp Support Agent 24/7 WhatsApp AI Assistant with Live Knowledge from Google Docs 📝Description Template Smart WhatsApp AI Assistant Using Google Docs Help customers instantly on WhatsApp using a smart AI assistant that reads your company’s internal knowledge from a Google Doc in real time. Built for clubs, restaurants, agencies, or any business where clients ask questions based on a policy, FAQ, or services document. ⚙️ How it works - Users send free-form questions to your WhatsApp Business number (e.g. “What are the gym rules?” or “Are you open today?”) - The bot automatically reads your company’s internal Google Doc (policy, schedule, etc.) - It merges the document content with today’s date and the user’s question to craft a custom AI prompt - The AI (Gemini or ChatGPT) then replies back on WhatsApp using natural, helpful language - All conversations are logged to Google Sheets for reporting or audit > 💡B

- **Domain**: `n8n-workflow-4966.n8n.io`
- **Provider**: n8n.io (https://n8n.io)
- **Kind**: workflow
- **Category**: social
- **Live-responds (last probe)**: None
- **Signed card**: False
- **Streaming**: False
- **Quality score**: 40%

## URLs
- Agent card: https://n8n.io/workflows/4966
- Page (HTML): https://agenstry.com/agents/n8n-workflow-4966.n8n.io
- Documentation: https://n8n.io/workflows/4966