# Request and reply to Google reviews with Twilio SMS, Gmail, and OpenAI

> Quick overview Local service businesses — plumbers, clinics, salons, contractors, restaurants — that live or die by Google reviews but never remember to ask, and agencies that want a review engine they can deploy for clients. How it works 1. Three lanes. (1) Review requests: every day at 6 PM the workflow pulls today's completed jobs from Google Sheets, filters for customers with a mobile number who have not been asked in 90 days, texts them your Google review link via Twilio, waits 5 days, then sends one gentle reminder if no review appeared. Every ask and reminder is logged. 2. (2) Review monitoring: every 6 hours it polls for new Google reviews; an AI agent drafts a reply to each one, emails the draft to the owner, and queues it in the PendingReplies tab. 3. (3) Post approved replies: every morning at 9 AM it reads the PendingReplies tab and posts the rows the owner marked Approved, then logs them. Nothing ever posts without human approval. 4. Filters the fetched reviews to only tho

- **Domain**: `n8n-workflow-20580.n8n.io`
- **Provider**: n8n.io (https://n8n.io)
- **Kind**: workflow
- **Category**: social
- **Live-responds (last probe)**: None
- **Signed card**: False
- **Streaming**: False
- **Quality score**: 40%

## URLs
- Agent card: https://n8n.io/workflows/20580
- Page (HTML): https://agenstry.com/agents/n8n-workflow-20580.n8n.io
- Documentation: https://n8n.io/workflows/20580