# Monitor Swiggy and Zomato reviews with GPT-4o-mini, Telegram, and Google Sheets

> Quick Overview This workflow monitors Swiggy and Zomato reviews via an HTTP feed polled every 30 minutes or a webhook, uses OpenAI to analyze sentiment and draft replies, logs results to Google Sheets, and sends Telegram/Gmail alerts for critical reviews plus a weekly dish-level sentiment report. How it works 1. Triggers every 30 minutes to fetch reviews from an HTTP endpoint or receives pushed reviews via a webhook. 2. Normalizes incoming Swiggy/Zomato payloads into a consistent review format with IDs, ratings, text, dates, and ordered items. 3. Loads previously logged review IDs and your menu from Google Sheets, then filters out duplicates and attaches the menu list for dish matching. 4. Sends each new review and menu context to OpenAI (gpt-4o-mini) to classify sentiment/urgency, extract dish mentions and issues, and generate a suggested public reply and internal action. 5. Writes one row per review to the Google Sheets “Reviews Log” tab and one row per dish mention to the “Dish Ment

- **Domain**: `n8n-workflow-20425.n8n.io`
- **Provider**: n8n.io (https://n8n.io)
- **Kind**: workflow
- **Live-responds (last probe)**: None
- **Signed card**: False
- **Streaming**: False
- **Quality score**: 40%

## URLs
- Agent card: https://n8n.io/workflows/20425
- Page (HTML): https://agenstry.com/agents/n8n-workflow-20425.n8n.io
- Documentation: https://n8n.io/workflows/20425